<iframe src="//www.googletagmanager.com/ns.html?id=GTM-NBNTDKT" height="0" width="0" style="display:none;visibility:hidden"></iframe>Frequently asked questions to The5 | The5 Zürich

Frequently asked questions to The5


The5 FAQs

Is the event barrier-free and wheelchair accessible?

All entrances are barrier-free and a wheelchair accessible toilet is available. To ensure that the required number of wheelchair places can be suitably arranged, please contact us in advance at welcome@the5.ch .

 

Are the celebrity chefs present in person?

The celebrity chefs appear as virtual hosts and lead diners via the 360° video projections through the evening. As a rule, they are not present in person.

 

Can individual courses be ordered as vegetarian options?

The 5-course menu can be ordered either in the “classic” version (with meat/fish) or in the “plant-based” version (vegan, lactose-free, gluten-free). Modifications to individual courses is not on offer.

 

Is the menu also available without the wine pairings?

The wine pairings are a firm component of the whole experience and are fixed in the price. Diners can choose to be served either regional wines (with alcohol) or beverages based on natural essences (alcohol-free).

 

Are last-minute changes from “classic” to “plant-based or from regional wine servings to alcohol-free natural essences (or reverse) possible?

As a rule, individual re-bookings concerning menu or beverages can be accepted provided these are communicated in plenty of time and at the latest a week before your visit, via  welcome@the5.ch .

 

Are allergies catered for?

Please notify us of any allergies in plenty of time and at the latest a week before your visit, via  welcome@the5.ch .

 

Can (exclusive) group bookings be made?

Bookings from 10 persons can be made via welcome@the5.ch Exclusive bookings are possible depending on the number of places available.

 

Can seats be reserved?

Seats are allocated upon entry of the booking and cannot be selected or reserved. Consideration is given to group bookings.

 

What is included in the price?

The price includes the all-round 360° experience with a 5-course menu, welcome drink, paired wines or beverages, mineral water, coffee, digestif and public transport ticket (ZVV zone 110).

 

Can other / additional drinks be ordered?

In addition to the paired wines or beverages, a bar menu is also available offering other drinks (wine, champagne, beer, spirits, soft drinks). These are not included in the price and are charged separately.

 

How long does the event last?

The experience lasts around four hours (7.00 pm to 11.00 pm). However, doors open 30 minutes before the start and diners are welcome to linger after the final course.

 

What happens after the event?

At the end of the gastronomic tour, all diners are invited to linger at the bar, where other drinks are available.

 

Are there enough parking spaces?

There is a limited number of public parking spaces in the immediate vicinity. However, you are recommended to travel to and from the event by public transport. The event premises are a two-minute walk from Zürich Hardbrücke rail station. A public transport ticket (ZVV zone 110) is included in the price.

 

Are protective measures planned?

A complete hygiene and protection concept is implemented on site, which goes beyond the minimum requirements of the authorities and is in harmony with the overall experience.

 

Can tickets be returned or re-booked?

In principle, tickets cannot be returned. A re-booking depends on the number of places available.

 

What happens if the event is postponed or cancelled?

Should the event be postponed, the ticket retains its validity for the new date, even if the date falls in a new calendar year. In principle, tickets cannot be returned. Should the event be cancelled, our guests will receive an email informing them of the next step.


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