<iframe src="//www.googletagmanager.com/ns.html?id=GTM-NBNTDKT" height="0" width="0" style="display:none;visibility:hidden"></iframe>Frequently asked questions to The5 | The5 Zürich

Frequently asked questions to The5

The5 FAQs

Is The5 barrier-free and wheelchair accessible?

All entrances are barrier-free and a wheelchair accessible toilet is available. To ensure that the required number of wheelchair places can be suitably arranged, please contact us in advance at welcome@the5.ch .


Are the celebrity chefs present in person?

The celebrity chefs appear as virtual hosts and lead diners via the 360° video projections through the evening. As a rule, they are not present in person.


Are (exclusive) group bookings possible?

Bookings for 10 or more people can be made via welcome@the5.ch . Exclusive bookings are possible subject to availability.


What is included in the price?

The price includes the all-round 360°-experience featuring a 5-course menu, welcome drink, wine or beverage accompaniment, mineral water, coffee and digestif.


Can other / additional drinks be ordered?

All products that are offered as wine or beverage accompaniments can be ordered additionally by the glass or by the whole bottle for an additional charge.


Can individual courses be ordered as vegetarian options?

The 5-course menu can be ordered either in the “classic” version (with meat/fish) or in the “plant-based” version (vegan, lactose-free, gluten-free). Modifications to individual courses are not on offer.


Is the menu also available without the wine pairings?

The wine pairings are a firm component of the whole experience and are fixed in the price. Diners can choose to be served either regional wines (with alcohol) or non-alcoholic beverage accompaniment.


Can hotel rooms be booked via The5?

Hotel rooms can be booked with our hospitality partner Walhalla Hotel. Please contact welcome@the5.ch  to make a reservation.


Are there enough parking spaces?

There is a limited number of public parking spaces in the immediate vicinity. However, you are recommended to travel to and from The5 by public transport. The premises are a two-minute walk from Zürich Hardbrücke rail station.


Can seats be reserved?

Seats are allocated upon entry of the reservations and cannot be selected.
Consideration is given to group reservations.


Are last-minute changes from “classic” to “plant-based or from regional wine servings to alcohol-free natural essences (or reverse) possible?

As a rule, individual changes concerning menu or beverages can be accepted provided these are communicated in plenty of time and at the latest a week before your visit, via  service@the5.ch .


Are allergies catered for?

Please notify us of any allergies in plenty of time and at the latest two weeks before your visit, via  service@the5.ch .


How long does the dinner show last?

The experience lasts around four hours (7pm to 11pm), with doors opening 30 minutes before the start and all guests invited to linger at their tables after the final course.


What happens after the dinner show?

Following the culinary journey, all guests can let the evening come to an end at their table. All drinks and beverages from the menu are available and can be ordered to the table.


Can tickets be returned or rebooked?

Tickets cannot be returned as a matter of principle. Rebookings will be considered under availability of seats.


What happens if The5 is postponed or cancelled?

In the event of postponement, the ticket automatically retains its validity for the rescheduled date, even if this concerns a new calendar year. A return of the ticket is generally excluded. In the event of a definite cancellation, all guests will be informed immediately by e-mail.


Are dogs allowed at The5?

Dogs are not allowed at The5.


Can I bring a todler or small child to The5?

We kindly ask you to visit The5 without todlers or small children.